The Ministry of Petroleum and Natural Gas has made biometric Aadhaar authentication (e-KYC) mandatory for all domestic LPG consumers, amid supply pressures linked to the West Asia conflict. The move is aimed at streamlining subsidy delivery and preventing misuse. Consumers can complete the process from home using their smartphone through Oil Marketing Company apps and the Aadhaar FaceRD app. Authorities have also warned that failure to complete e-KYC may lead to disruption of LPG refills and suspension of subsidies. The development comes alongside rising LPG prices, panic-buying, and enforcement measures to curb hoarding.
Key Takeaways: LPG e-KYC Mandatory Update
- Biometric Aadhaar e-KYC is now mandatory for all domestic LPG consumers
- Verification can be completed from home using mobile apps and Aadhaar FaceRD
- Non-compliance may result in refill disruption and subsidy suspension
- Move aims to streamline subsidy delivery and prevent misuse
- Rule is stricter for Pradhan Mantri Ujjwala Yojana beneficiaries
- LPG prices have increased amid supply shortages linked to West Asia conflict
- Authorities report panic-buying, hoarding, and enforcement actions
- Delhi government caps commercial LPG supply at 20% of daily consumption
Centre Mandates Aadhaar-Based e-KYC for LPG Consumers

The Ministry of Petroleum and Natural Gas has made biometric Aadhaar authentication (e-KYC) mandatory for all domestic LPG consumers. According to the ministry, the move is aimed at improving distribution efficiency and ensuring that subsidies reach genuine users while preventing misuse.
The directive applies to customers of public sector Oil Marketing Companies, including Indian Oil, Bharat Petroleum and Hindustan Petroleum. The ministry stated that the process has been designed to be simple and accessible, allowing consumers to complete verification without visiting LPG distributors.
Also Read: LPG Shortage in India May Disrupt Railway Catering Services as IRCTC Considers Alternatives
Officials said the requirement has been introduced in the context of supply pressures and to streamline subsidy delivery systems.
Verification Process Can Be Completed from Home
The ministry said consumers can complete the e-KYC process from home using their smartphones. The verification is carried out through the mobile apps of Oil Marketing Companies along with the Aadhaar FaceRD app, which is available on Android and iOS platforms.
Steps to Complete LPG e-KYC:
- Download the LPG provider’s app (Indian Oil, Bharat Petroleum or Hindustan Petroleum)
- Install the Aadhaar FaceRD app
- Log in using registered mobile number or LPG ID
- Select e-KYC or Aadhaar authentication option
- Enter Aadhaar details linked with mobile number
- Proceed to face authentication via FaceRD app
- Complete facial scan and submit
Once completed, the e-KYC is generally valid for one financial year and may need to be updated again in certain cases.
The ministry also advised consumers to contact their LPG distributor or use a toll-free helpline number for assistance.
Non-Compliance May Affect Refills and Subsidies

Authorities have clarified that failure to complete biometric Aadhaar authentication may result in disruption of LPG refills. In addition, subsidies may be suspended until the verification process is completed.
For beneficiaries of the Pradhan Mantri Ujjwala Yojana, the rule is stricter. They must complete biometric authentication at the start of every financial year before their first refill to continue receiving benefits under the scheme.
At the same time, oil companies have tightened norms for inactive LPG connections. Consumers who have not booked a refill for more than nine months may be required to complete KYC physically at distributor offices before placing a new order.
Supply Shortage Linked to West Asia Conflict
The development comes amid a supply shortage of LPG cylinders across cities in India. The shortage has been linked to the ongoing situation in the Middle East, where the West Asia conflict triggered by the US and Israel’s attacks on Iran has disrupted global supply chains.
The movement of ships through the Strait of Hormuz, a crucial route for energy supplies, has been affected, contributing to supply constraints.
Though supply has eased in India to some extent, authorities continue to monitor the situation closely.
LPG Prices Rise Amid Supply Pressures
The supply disruption has also led to an increase in LPG cylinder prices.
| Cylinder Type | Previous Price | New Price | Increase |
| Domestic (14.2 kg) | ₹853 | ₹913 | ₹60 |
| Commercial (19 kg) | — | ₹1,884.50 | ₹115 |
The increase reflects ongoing pressure on energy supplies and logistics.
Panic Buying and Hoarding Cases Reported
The shortage has led to panic-buying in several regions, with authorities reporting multiple cases of hoarding and black marketing.
In Karnataka’s Kengeri area, police arrested a 30-year-old man for allegedly stockpiling LPG cylinders from various brands to sell at inflated prices.
In Delhi, police have suspended all routine leave and deployed personnel around the clock at cylinder depots to prevent hoarding and ensure regular supply.
Government Measures to Control Supply and Distribution
To manage the situation, authorities have introduced additional measures.
The Delhi government has capped the daily regulated supply of commercial LPG cylinders at 20% of the city’s average daily consumption. This step is aimed at controlling distribution and preventing shortages in essential sectors.
Officials said these measures, along with mandatory e-KYC, are intended to improve system transparency and ensure that LPG reaches genuine consumers without misuse.
Policy Focus on Efficiency and Genuine Beneficiaries
The Ministry of Petroleum and Natural Gas stated that the biometric authentication requirement is part of broader efforts to streamline LPG distribution. By linking Aadhaar-based verification with LPG services, authorities aim to ensure that subsidies are delivered only to eligible consumers.
The move has gained traction online and has been among the trending topics on Google Trends, reflecting widespread public interest.
Ensuring Accountability in LPG Distribution System
The introduction of mandatory e-KYC, combined with enforcement actions and supply controls, reflects a coordinated approach to managing current challenges in LPG distribution. Authorities continue to focus on preventing misuse, addressing supply disruptions, and maintaining availability for genuine consumers. As supply conditions remain influenced by global developments, compliance with verification norms is expected to play a key role in ensuring uninterrupted access to LPG services and subsidies.
Compassionate Service and Social Responsibility
In times of resource constraints and distribution challenges, the importance of responsible usage and support for the needy becomes increasingly significant. Initiatives led by Tatvdarshi Saint Rampal Ji Maharaj Ji reflect a parallel effort focused on social welfare through His “Annapurna Muhim” initiative.
Under this, He is helping underprivileged families by providing essential ration materials and facilitating the construction of houses for those in need. Such efforts highlight a broader perspective of service, where ensuring basic necessities and supporting vulnerable sections of society aligns with values of responsibility, discipline, and collective well-being.
For more information visit our
Website:www.jagatgururampalji.org
YouTube: Sant Rampal Ji Maharaj
Facebook: Spiritual Leader Saint Rampal Ji
X (Twitter): @SaintRampalJiM
FAQs on LPG e-KYC Mandatory Update
1. Is LPG e-KYC mandatory for all consumers?
Yes, the Ministry has made biometric Aadhaar e-KYC mandatory for all domestic LPG consumers.
2. How can consumers complete LPG e-KYC?
Consumers can complete e-KYC from home using Oil Marketing Company apps and the Aadhaar FaceRD app.
3. What happens if e-KYC is not completed?
Failure may result in disruption of LPG refills and suspension of subsidies.
4. Are there special rules for Ujjwala Yojana beneficiaries?
Yes, they must complete biometric authentication at the start of every financial year before their first refill.
5. Why has LPG e-KYC been made mandatory?
It aims to streamline subsidy delivery, prevent misuse, and improve distribution efficiency amid supply challenges.















