Peloton has announced one of its most significant product recalls to date, pulling back a combined 878,000 Original Series Bike+ units across the United States and Canada after multiple reports of seat post assemblies breaking during use. The U.S. Consumer Product Safety Commission (CPSC) confirmed three incidents, including two injuries, that prompted the recall.
The company is urging all affected users to immediately stop riding and request a free replacement seat post. This recall adds to Peloton’s ongoing product safety troubles and comes at a time when the fitness brand is striving to rebuild growth, stabilize finances and regain consumer trust.
Key Takeaways on Peloton Bike+ Recall and Safety Concerns
- Peloton recalls a combined 878,000 Bike+ units due to seat post breaking reports.
- 833,000 units were sold in the U.S., while 44,800 were sold in Canada.
- Three seat post break incidents reported; two resulted in fall-related injuries.
- Affected models include the Original Series Bike+ (Model PL02) with serial numbers starting with “T”.
- Bikes were manufactured between December 2019 and July 2022.
- Peloton is offering a free redesigned seat post, self-installable at home.
- This recall follows Peloton’s 2023 recall of over 2 million PL01 bikes due to similar failures.
- The announcement arrives amid ongoing layoffs, cost-cutting, tariff pressures, and efforts to revive the company.
Major Recall Announced After Seat Post Failures and Injuries
Peloton Interactive has initiated a sweeping recall affecting the Original Series Bike+ Model PL02, following serious safety concerns related to the seat post assembly. According to the U.S. Consumer Product Safety Commission (CPSC), Peloton received three reports of the seat post breaking and detaching during use. In two of those cases, riders suffered injuries caused by sudden falls.
The recall covers 833,000 units sold across the United States between January 2020 and April 2025, alongside an additional 44,800 units sold in Canada, bringing the total affected count to 878,000 Bike+ units. The CPSC and Health Canada have both urged consumers to immediately stop using their bikes to avoid injury risk.
Model Details, Serial Numbers, and Manufacturing Timeline
The affected machines are part of Peloton’s premium Bike+ lineup, specifically the Model PL02, with all units carrying serial numbers beginning with the letter “T”. The recalled bikes were produced between December 2019 and July 2022, meaning all original Bike+ units manufactured prior to the mid-2023 redesign fall under the recall.
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Peloton confirmed that Bike+ products made after mid-2023 are equipped with the updated seat post, which resolves the issue and is not included in the recall.
Peloton Urges Users to Stop Using Affected Bikes Immediately
In its public statement, Peloton emphasized user safety, noting:
“The integrity of our products and our Members’ well-being are our top priorities.”
The company is offering customers a free redesigned seat post, which can be installed at home without the need for a service appointment. Peloton has also posted detailed instructions on its website to help users determine whether their specific unit is part of the affected batch.
Retail channels involved in distributing the recalled Bike+ units include:
- Peloton stores
- Dick’s Sporting Goods
- Amazon
- eBay
The original purchase price for the Bike+ was around $2,495, according to the recall notice.
This Recall Follows Peloton’s Previous Safety Setbacks
This newest recall is not Peloton’s first encounter with seat post-related safety issues. In May 2023, the company recalled over 2 million units of its earlier PL01 bike model after 35 reports of broken seat posts and 13 confirmed injuries, including a fractured wrist and severe bruises.
The earlier recall caused widespread subscription pauses and cost Peloton over $40 million in replacement expenses during the quarter. The company also struggled with increased churn as thousands of affected members paused their monthly subscriptions while awaiting repairs.
Thursday’s announcement marks the fifth product recall in Peloton’s corporate history.
Financial and Strategic Impact on Peloton’s Turnaround Efforts
The recall comes at a difficult financial moment for Peloton. The brand has been attempting to recover from declining demand following the post-pandemic slowdown in home fitness purchases. Alongside market challenges, Peloton recently:
- Cut global workforce by 6%
- Raised product prices to offset elevated costs
- Worked to counter higher expenses tied to U.S. tariff hikes under Donald Trump
- Warned that tariffs may cut 2026 free cash flow by $65 million
Peloton’s stock, already down more than 90% from its January 2021 peak, dropped further following the recall announcement, falling 4–6% in early trading across reports.
Peloton’s New Product Line and AI Push Amid Challenges
Despite the setbacks, Peloton is pressing forward with major innovations. The company recently launched its most comprehensive hardware update in years, including the Cross Training Bike, Bike+, Row+, Tread, and Tread+, all featuring advanced Swivel Screen technology.
In addition, Peloton introduced Peloton IQ, an AI-driven coaching system offering real-time feedback, progress tracking, and personalized workout guidance. This marks the first major product evolution under CEO Peter Stern, who joined the company in January.
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A Defining Moment for Peloton’s Safety Commitment
The recall of 878,000 Bike+ units across North America reinforces how critical product safety compliance is for Peloton’s future. While the company has pledged to prioritize customer well-being and provide immediate support to affected users, the latest recall underscores ongoing challenges in regaining consumer confidence.
With financial pressures, shifting market dynamics and a history of safety-related setbacks, Peloton’s next steps will play a decisive role in determining whether the brand can successfully rebuild stability and trust in the competitive connected fitness market.
FAQs on Peloton Bike+ Recall 2024
1. Why is Peloton recalling its Bike+ models?
Peloton is recalling Bike+ Model PL02 units because the seat post can break during use, causing fall risks. Three incidents occurred, including two injuries.
2. How many Peloton bikes are affected by the recall?
The recall covers 833,000 units in the U.S. and 44,800 in Canada, totaling 878,000 Bike+ machines manufactured between 2019 and 2022.
3. What should Peloton Bike+ owners do now?
Owners should immediately stop using the recalled bikes and request a free redesigned seat post from Peloton, which can be self-installed.
4. How can I check if my Peloton Bike+ is part of the recall?
Check your model number (PL02) and ensure your serial number starts with “T.” Peloton’s website offers full verification steps.
5. Did Peloton recall bikes earlier as well?
Yes. In 2023, Peloton recalled over 2 million PL01 bikes due to similar seat post failures causing injuries.
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